Privacy Policy
Last updated: February 25, 2026
Introduction
Coacharo ("we", "our", or "us") operates the Coacharo website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Information You Provide
- Account Information: When you sign in with Google, we receive your name and email address from your Google account.
- Coach Profiles: If you register as a coach, we collect your name, bio, contact information (phone, WhatsApp, Instagram), photos, pricing, certifications, and location information.
- Coach Applications: When applying to become a coach, we collect your name, email, phone number, experience details, and any additional information you provide.
- Reviews: When you submit a review, we collect your name, email, and the content of your review including ratings.
Information Collected Automatically
- Analytics Data: We collect anonymous usage data including page views, filter usage, and contact button clicks to improve our service.
- Device Information: We may collect information about your device, browser type, and IP address for security and analytics purposes.
How We Use Your Information
- To provide and maintain our service
- To display coach profiles and facilitate connections between coaches and students
- To process coach applications and manage coach accounts
- To display reviews and ratings
- To analyze usage patterns and improve our website
- To communicate with you about your account or our services
- To detect and prevent fraud or abuse
Data Sharing
We do not sell your personal information. We may share your information in the following cases:
- Public Profiles: Coach profiles are publicly visible to help users find coaches. Contact information you provide (phone, WhatsApp, Instagram) will be displayed on your public profile.
- Service Providers: We use Supabase for database hosting and authentication, and Vercel for website hosting. These providers may process your data according to their privacy policies.
- Legal Requirements: We may disclose information if required by law or to protect our rights and safety.
Cookies and Tracking
We use essential cookies to maintain your login session and remember your preferences. These cookies are necessary for the website to function properly.
We use Vercel Speed Insights for anonymous performance monitoring. This does not track individual users or use cookies for advertising purposes.
We do not use third-party advertising cookies or sell data to advertisers.
Data Retention
- Account Data: We retain your account information for as long as your account is active. You can request deletion at any time.
- Coach Profiles: Coach profiles remain active until the coach requests removal or the profile is unpublished.
- Reviews: Reviews are retained indefinitely to maintain the integrity of our rating system, unless removal is requested and approved.
- Analytics Data: Anonymous analytics data is retained for up to 24 months for trend analysis.
- Coach Applications: Rejected applications are deleted after 90 days. Approved applications are converted to coach profiles.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for data processing
- Export your data in a portable format
To exercise these rights, please contact us using the information below.
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including encryption in transit (HTTPS), secure authentication via Google OAuth, and access controls on our database. However, no method of transmission over the Internet is 100% secure.
Children's Privacy
Our service is not directed to children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
Email: privacy@coacharo.com